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Link Blog

Latest updates, insights, and stories from our team.

What's new in Link AI: June to August 2026

What's new in Link AI: June to August 2026

Outlook, Zoho CRM, Shopify, a production voice upgrade, Ally memory, list signup forms, inbox takeover, scheduled Reach campaigns, Pages, Ally Docs, and Branding.

August 22, 2026
The best AI customer service agents for small business in 2026

The best AI customer service agents for small business in 2026

How to choose an AI customer service agent: Link AI, Fin, Chatbase and respond.io compared on pricing model, channels, voice and what each is best for.

October 17, 2026
Link AI vs Fin by Intercom: pricing, channels and which to choose

Link AI vs Fin by Intercom: pricing, channels and which to choose

Fin charges per outcome on top of a helpdesk. Link AI is the whole workspace on flat plans. Here is how they differ and who each fits.

October 17, 2026
Link AI vs Chatbase: AI agents compared for pricing, channels and voice

Link AI vs Chatbase: AI agents compared for pricing, channels and voice

Chatbase is a chatbot builder trained on your content. Link AI is a customer relationship workspace where agents take action. How they differ.

October 17, 2026
Link AI vs respond.io: AI agents and messaging inboxes compared

Link AI vs respond.io: AI agents and messaging inboxes compared

respond.io is a messaging inbox priced by monthly active contacts. Link AI includes unlimited contacts, phone and agents that take action.

October 17, 2026
What is an AI receptionist? How it works, what it costs, and how to choose one

What is an AI receptionist? How it works, what it costs, and how to choose one

An AI receptionist answers your business calls and messages, books appointments and captures leads. What it does, what it costs, and how to pick one.

October 17, 2026
What is an AI customer relationship platform?

What is an AI customer relationship platform?

AI agents, a shared inbox, phone, contacts and workflows on one customer record. A plain-language definition and how it differs from a CRM or a chatbot.

October 17, 2026
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