An agent that answers every call.
It books visits, takes orders, collects details, and opens tickets while the caller is on the line, then brings in your team when it should.
Call new leads in under 60 seconds.
When a new lead comes in from a form, a DM, or a call, a workflow calls them right away and connects them to someone on your team or to your agent.
Connect Call rings your available teammates first. Once someone accepts, it calls the lead and connects them, and records who took the call.
Replace a full call center.
The calls a front desk or support line takes all day, handled by your agent with your knowledge and your rules.
Answers from your knowledge
Hours, prices, services, and policies, in your words.
Books the visit
It checks real openings and confirms on the call.
Takes the order
From your catalog, with the total read back.
Collects the details
Name, address, issue, and a callback number, saved on the customer.
Opens the ticket
Problems become tickets with the call attached, routed to the right team.
A call at 2:14 AM is answered like one at 2:14 PM.
Knows returning callers
Personalized greetings for people who have called before.
Shows how it's doing
The app tracks how many calls the agent resolves on its own.
Go from the call to your team.
When a caller needs a person, the agent hands off cold or warm, by your rules.
Start free trialSend the call straight to a person or a number. The agent steps out of the way.
The agent briefs your teammate first, then connects the caller with everything it learned. On Scale.
Transfer when callers ask, when a request falls outside instructions, or under a rule you write. Or never.
Where a call can go
- A teammate in Link
- A department or front desk line
- Any outside number
On a warm transfer, your teammate hears who is calling, why, and what the agent already did.
The call, its transcript, and the outcome stay on the customer.
Spend up to 7979 % less on the phone.
Tell us about your phone team and we'll compare it with an agent that answers every call and passes the rest to fewer people.
Example rates. Agents get better as you add knowledge and refine instructions, and the app shows your real resolution rate.
We did the math for you.
Estimates from the numbers you enter, using Growth at $199 a month with 300 voice minutes, $0.15 per extra US minute, and one phone number. See full pricing
Sound like your business.
Choose the voice, the language, and the greeting. The Call tab handles the rest.
The greeting callers hear
Your words, plus personalized greetings for people who have called before.
100+ voices
Pick one that sounds like your business. Live mode is available on Scale.
20+ languages
Answer callers in the language they speak.
Vocabulary
Teach it your product names and local terms.
Recording
Turn call recording on or off.
Ambient sound
A quiet office or a busy shop behind the voice.
Premium voices
Premium and live voices add $0.05 a minute.
Make the calls, too.
Workflows can call customers on their own, in the way that fits each moment.
Four ways a workflow can call.
Voice Drop, Live Transfer, and Connect Call are pay-as-you-go. Agent Connect uses your voice minutes.
Pay only when they pick up.
Unanswered attempts are $0. Answered US calls are $0.04 for the first minute.
Rates outside the US and every voice price are on the pricing page.
See full pricingGet even more from your phone number.
Call and text customers from your Link number, on the web or in the app. Every call and message lands on the customer.
On the web
Call or text from the dashboard, with your contacts beside the keypad.
In the app
The same number and contacts on your iPhone.
Your Link number
Customers see your business number, not your personal one.
You're never out of the loop.
Every call is in Inbox, with the customer, while it happens and after.
Step into a live call
Watch calls from Inbox and take over whenever you want.
Review it afterward
Summaries, transcripts, and recordings, with follow-ups or CRM updates when the call ends.
Let your website talk
Add a voice button with the same agent, voice, and knowledge as your phone number.
Recordings expire on their retention schedule. Transcripts stay searchable after the audio is gone.
Phone starts on Growth.
Everything on this page, with 300 voice minutes a month. Scale adds more minutes, warm transfers, and live voices.
- Phone and outbound calling
- 300 voice minutes a month
- Connect Call and Agent Connect
- Cold forwarding to your team
- 5 seats and 12,000 messages
- Unlimited workflows and contacts
- Calendar, orders, forms, tickets
- Extra US minutes $0.15
Questions, answered.
Still unsure? Talk to a human.
Still unsure? Talk to a human.
Let your agent pick up the next call.
Give it a number and your knowledge. 14 days, no credit card.