Sell it in the conversation.
The agent shows the product in the customer's space, builds the cart, and sends a way to pay.
Show it in their space.
A customer describes a room or sends a photo. The agent generates your product in it, right in the chat.
Try product previewsRuns in
MetaFrom your catalog
Pick the products that can be previewed, or upload reference images when the catalog isn't the source.
Kept in the thread
Inbox keeps the preview and the customer's photo, so the thread matches what they saw.
Web chat and Meta
Previews run in your website chat and on Meta.
3 to 15 messages
Per generated preview. Most use 4 to 5.
Shopify or manual
Any catalog works, as long as the product has an image.
On per agent
Turn previews on in the agent editor.
Take orders where customers already ask.
One catalog on every channel. The agent confirms quantities, contact details, the address, and special requests as it goes.
One catalog, six channels
Sell from the catalog you already keep.
The agent only offers what you have, at the price you set.
Add it or import it
Add products by hand or import a CSV with images, categories, prices, and stock.
Answers from the catalog
Product questions are answered from your catalog, with your prices and stock.
Stock that keeps up
Inventory updates when items sell, so sold-out products aren't offered.
Shopify sync, in beta
Connect your store and the catalog comes with it.
Get paid before they hang up.
A customer calls asking about your products. The agent answers, builds the order, and texts them a Stripe link while they're still on the phone.
A customer calls with a question
The agent answers from your catalog, with your prices and what's in stock.
The order is built on the call
Items, quantities, shipping or pickup, and tax add up while the customer is still talking.
The pay link arrives by text or email
Before the call ends, the agent sends a Stripe payment link to the customer's phone or inbox.
They pay, and the order is on the customer
Payment goes to your Stripe account, and the order sits with the call it came from.
Checkout happens in the thread.
Payments go to your connected Stripe account. Link takes no fee on orders; Stripe charges its processing fees.
Pickup or shipping
Offer pickup, shipping, or both.
The total, in the chat
Tax, shipping, and the total show in the conversation.
Paid through Stripe
A Stripe payment link by text or email, or manual checkout to pay at pickup.
Anything you sell, paid in the chat.
Goods, time, files, or dinner. The checkout works the same way.
Products to ship or pick up. Home goods, parts, or retail, with shipping or pickup in the same chat.
A booked call or session. Book the time and take the payment in the same conversation.
Digital products. Guides, courses, templates, or gift cards, sold with a pay link.
Food for pickup. Take the order on a call or WhatsApp, total it, and have it paid before pickup.
Larger orders and catering. Headcount, date, and the menu confirmed, then one link for the total.
Your team gets the order.
And the conversation that led to it.
The order
All on the customer. Line items, fulfillment details, payment status, and the conversation.
After payment
The next step starts. Workflows can notify your team, update Shopify in beta, or kick off what comes next.
- New orders can send phone notifications
- Choose which agents can take orders
- Orders is included on every paid plan
- No Link fee on orders
Questions, answered.
Still unsure? Talk to a human.
Still unsure? Talk to a human.
Let the next conversation end in an order.
Turn on Orders for one agent. 14 days, no credit card.