Grow the team without losing track of customers.
Phone, shared boards, and Procedures your agents follow, so every lead has an owner and every job has a next step.
More people, more ways to drop a lead.
What worked with three people breaks at ten. Link keeps ownership and process in one place as you hire.
New leads wait hours because nobody knows whose they are.
A workflow assigns every lead when it arrives, and Connect Call rings your team first.
Every rep handles the same request a little differently.
Procedures write the steps down once, and agents follow them every time.
Work lives in a spreadsheet nobody updates.
Boards keep leads, jobs, and tickets next to the customer, with an owner and a status.
From new lead to finished job.
The same path for every lead, whoever is working that day.
What changes as you add people.
Growth adds phone and the shared tools that keep a bigger team in step.
A call that ends with the right person.
The agent handles what it can, and when the customer needs someone, it transfers with the context already there.
- Found the customer's quote from the call
- Told Marco who was calling and why before connecting
- Kept the call, transcript, and summary on the contact
- Left the item on the board with Marco as owner
Add people, not more subscriptions.
Growing teams pay per seat for work tools, automations, and phone lines. Here's what that adds up to next to Link.
Resolution is your estimate: the share of calls agents finish without a person. The two presets are examples; agents improve as you refine their knowledge and Procedures.
Growth is built for this stage.
It adds phone, outbound calling, and voice minutes to everything in Starter, with room for more people.
- Five seats, ten agents, and 12,000 messages a month
- Phone, outbound calling, and 300 voice minutes
- Extra seats at $15.17/mo each on yearly billing
Starter plus phone, outbound calling, and voice minutes.
- Everything in Starter
- Phone and outbound calling
- 300 Voice Minutes
- 5 seats
- 10 Agents
- 12,000 messages
Questions, answered.
Still unsure? Talk to a human.
Still unsure? Talk to a human.
Give every lead an owner and a call.
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