Keep the tools your business already uses.
Connect your calendar, mailbox, CRM, store, and chat apps. What happens in Link can update them, and changes there can start work in Link.
Book around the calendar your team already keeps.
Google Calendar syncs both ways, so a dentist appointment in someone's personal calendar keeps that hour off the table.
- Google Calendar checks conflicts and adds Meet links.
- Outlook Calendar syncs Microsoft 365 bookings, in beta.
- iCal imports availability from Apple Calendar, Calendly, and others.
iCal
Send follow-ups from your business mailbox.
Customers get the email from your address, not a no-reply. You decide which agents can send it.
Gmail
Your agent sends from your Gmail address. Link gets send-only access and never reads your inbox.
Outlook, in beta
Send from a Microsoft 365 mailbox, with the thread's earlier messages in view.
Narrow access
The Gmail connection can send. It can't open, search, or delete mail.
On for the agents you pick
Connect the mailbox, then switch on the email action for each agent that should use it.
In Workflows too
With Outlook, a workflow can send an email or create a calendar event after a customer action.
Write what customers said back to your CRM.
After a call or chat, the details land in the tools your team already checks. Changes there can start work in Link.
Zoho CRM
Create or update leads and add notes. Record changes can start a workflow with the fields you pick.
HubSpot
Workflows update HubSpot after a call, chat, or form.
monday.com
Send tickets to a monday.com board when your team should follow up.
GoHighLevel
Send customer updates to GoHighLevel from a workflow.
Planning Center
Connect Planning Center to the workspace.
Anything with an API
Workflows can call APIs and webhooks for the tools that aren't on this list.
Answer from your catalog, and get paid in your account.
Agents read what's in your store and send the payment link to the Stripe account you connect.
Shopify, in beta
Sync your catalog so agents answer product questions from it, and let workflows update orders after chats, forms, or calls.
Stripe
Payment links charge the account you connect, so the money lands where it always does.
Answer from the documents you already keep.
Point the agent at your docs and sheets. When you change the source, the answers change with it.
Notion
Sync pages on a schedule, so the agent answers from the latest version.
Google Sheets
Sync a sheet on a schedule, like price lists or service areas.
Google Drive
Add files from Drive as answer sources.
Google Docs
Add a doc, like your policies or FAQ.
Files and URLs
Upload a file or paste a link.
Your website
Crawl the pages you choose when answers live on your site.
Answer customers wherever they write.
Agents answer on WhatsApp, Instagram, Messenger, SMS, email, web chat, and phone. In Slack, they work in channels and direct messages, and your team can talk to Ally.
Every connection is your call. Approve it, and take it back any time.
Workspace owners turn integrations on. Each one asks only for the access it needs, and tokens are stored encrypted. Google Calendar, Gmail, and Drive are authorized separately.
Disconnect a Google service in Settings, or revoke it from your Google account. Integrations and unlimited workflows are included on every paid plan.
See plans
Questions, answered.
Still unsure? Talk to a human.
Still unsure? Talk to a human.
Connect the first tool in a few clicks.
Start with your calendar or mailbox, and add the rest when you need them. 14 days, no credit card.